Our Policies

Shipping Policy

At Electronicahive, we aim to deliver premium products with reliable and timely shipping.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Time

  • Domestic Shipping: 5–10 business days

  • International Shipping: 7–15 business days (depending on destination and customs clearance)

Please note: Shipping times are estimates and may vary due to factors beyond our control such as customs delays, weather conditions, or courier issues.

Shipping Charges

  • Shipping costs are calculated at checkout based on your location and order size.

  • Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Incorrect Address

  • Please ensure your shipping address is correct.

  • Electronicahive is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

Return & Refund Policy 

Your satisfaction is important to us. If you’re not fully satisfied with your purchase, we’re here to help.

Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items

  • Gift cards

  • Items damaged due to misuse or normal wear and tear

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be processed to your original payment method within 5–7 business days.

  • Shipping charges are non-refundable unless the return is due to our error

  • Damaged or Incorrect Items

    • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos.

    • We will arrange a replacement or refund at no extra cost.

    Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.